Order Help: UK, Europe and Rest of World (excluding US and Canada)
Book orders will be charged in Pounds Sterling (£) and despatched from the UK.
Payment
for orders may be made by
MASTERCARD, VISA or MAESTRO.
We use a secure
server for credit card orders, so your credit card details are encrypted
during transfer.
Books are added to your basket without delivery charges. On completion of your order, select location zone and click 'Add Delivery' button, you can then select standard or express delivery. If you add/delete items after adding delivery, please click 'Recalculate'. Once an order has been placed you will receive an automatic order confirmation by email. A further email will be sent once the order has been despatched.
UK delivery charges
Standard Delivery (within 5 working days)
Orders of £28 or less: £2.00 per order
Orders of £29 or more: £3.50 per order
Priority delivery: £7.00
Orders received by 11.00 am will be despatched the same day using a priority service.
Please note: In the UK, we use a courier service to deliver your order and deliveries must be signed for. Please ensure that you give a delivery address where someone will be available to sign for your books, otherwise your order may be delayed.
Germany, Austria and Switzerland
Orders should be placed with our distributor, Fraunhofer, who hold stock of all our titles and will supply direct from Germany.
Fraunhofer IRB Verlag
Postfach 80 04 69
70504 Stuttgart
Germany
Contact person: Ulrike Zucker
Telefon: +49 711 970-2500
Fax: +49 711 970-2508
e-mail for orders: irb@irb.fraunhofer.de or
e-mail for enquiries: sandra.wachsmuth@irb.fraunhofer.de
Europe and Rest of the World delivery charges
Orders are sent using Royal Mail airmail packet post. Please note, this is not a trackable service. If you require a trackable service, please contact us (sales@donhead.com) as there will be an additional charge.
Europe: approximately 15% of the value of the order.
Rest of the World: approximately 20% of the value of the order.
Delivery times may vary between countries: up to 14 days Europe; 21 days ROW.
[Table of shipping charges]
If you would like a quote for a faster delivery please telephone +44
(0)1747 828422 or email
sales@donhead.com
Journal of Architectural Conservation
All orders for the Journal of Architectural Conservation will be charged in Pounds Sterling (£) and despatched from the UK. Orders for the Journal must be placed separately from book orders. Journal of Architectural Conservation orders
Alternatively, orders can be placed by telephone, fax or mailed to the address below. If you have any queries on orders please contact us.
| Donhead
Publishing Ltd Lower Coombe Donhead St Mary Shaftesbury Dorset SP7 9LY UK Tel: +44 (0)1747 828422 Fax: +44 (0)1747 828522 email: sales@donhead.com |
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UK and Rest of World checkout
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